Support
Last updated: August 6, 2026
Need help with Adivina y Aprende? Here are the most common answers. If you can't find what you're looking for, write to us and we'll get back to you.
We usually reply within 2–3 business days. Tell us your device (iPhone/iPad/Android) and what happens.
Frequently asked questions
Is the app free?
Yes. Adivina y Aprende is free and funded with non-personalized ads. There are no mandatory payments.
Does it need internet?
You can play offline. The internet is only used to load ads.
How do I change the language?
On the main menu, top left, tap the ES / EN switch.
How are coins earned?
By playing and completing levels, or by tapping the “Free coins” button to watch a rewarded ad (up to 5 a day).
How do I remove ads or control play time?
Use your device parental controls (Screen Time on iOS or Family Link on Android) to manage time. Ads are non-personalized and family-safe.
How do I clear progress?
Progress is saved only on the device. Uninstalling the app removes it completely.
Report a problem
Write to us at soporte@corewaresolutions.com with a screenshot if possible. You can also share your ideas for new words, emotions or worlds. 🎉
Adivina y Aprende